Cost of Calls

Your monthly service cost is comprised of the Hosted SIP Platform Access Package and then is dependent upon how many concurrent calls you need to make at any one time. We offer a single user system that allows a single call in or out, or a multi user system that allows two calls at a time and can be expanded by purchasing multiple line packages.

Pack Per Month Pricing One-Time Fee
Hosted SIP Platform Access (Mandatory) £9.99 Free!
Single User Single Line SIP Pro Business Pack £14.50 Free!
Multi User Dual Line SIP Pro Business Pack £18.00 Free!
Additional Number Pack £5.00 Free!
Ten Direct Dial Number Pack £20.00 Free!

All calls made within the SIP Pro Business Packs are charged per minute at the following rates:

Call Type Peak* Off-peak Weekend
Geographic (01, 02, 03) 1.25 1.00 1.00
Mobile 9.00 8.00 6.00
Local rate (0845) (Access Charge)*** 6.25 6.25 6.25
National rate (0870) (Access Charge)*** 6.25 6.25 6.25
National rate (0871) (Access Charge)*** 6.25 6.25 6.25
International** 1.5 1.5 1.5
Isle of Man 6.00 4.00 4.00
Geographical Islands (Jersey/Guernsey) 3.00 2.00 2.00
Premium Mobile (07520, 07744, 07755, 078222, 074416, 07777, 078228) 20.00 20.00 20.00
Premium Numbers (09, 118) (Access Charge)*** 6.25 6.25 6.25

*Peak: 8am-6pm UK London time.
**In 34 countries including the USA, Australia, Taiwan, Spain, Hong Kong, Japan and China, other countries may vary.
***This rate denotes the access charge side of the new Ofcom charging system. Additional charges may apply.

Inclusive Minute Packages

To compliment our SIP Pro Business Packs, we also offer a variety of Inclusive Minutes Packages to suit any sized organisation.
Business Saver packages allow minutes that exceed your package limits to be charged at the same rate as in package minutes.

Pack (Calls to UK Landlines) Per Month Pricing One-Time Fee
Reduce your costs by buying in bulk!
1,000 Minutes to UK Landlines (01, 02, 03) includes Business Saver £12.00 Free!
2,500 Minutes to UK Landlines (01, 02, 03) includes Business Saver £24.00 Free!
4,000 Minutes to UK Landlines (01, 02, 03) £29.00 Free!
10,000 Minutes to UK Landlines (01, 02, 03) includes Business Saver £57.00 Free!
20,000 Minutes to UK Landlines (01, 02, 03) £80.00 Free!
UK landline minutes bundles include peak, off peak and weekend landline calls (01, 02, 03). 118, 09, 084 and 087 numbers are not included and are charged at standard rates. Larger packages are available. Please contact us for a personalised quote.
Pack (Calls to UK & International Numbers) Per Month Pricing One-Time Fee
500 Minutes to UK & International Numbers £10.00 Free!
1,000 Minutes to UK & International Numbers £14.00 Free!
2,000 Minutes to UK & International Numbers £21.00 Free!
4,000 Minutes to UK & International Numbers £31.00 Free!
10,000 Minutes to UK & International Numbers £57.00 Free!
20,000 Minutes to UK & International Numbers £89.00 Free!
UK landline minutes bundles include peak, off peak and weekend landline calls (01, 02, 03). 118, 09, 084 and 087 numbers are not included and are charged at standard rates. Larger packages are available. Please contact us for a personalised quote.
International Numbers are inclusive for the following countries Argentina, Israel, Australia, Italy, Austria, Japan, Belgium, Luxembourg, Canada, Malaysia, Chile, Netherlands, China, New Zealand, Czech Republic, Norway, Denmark, Poland, Estonia, Portugal, Finland, Singapore, France, South Korea, Germany, Spain, Greece, Sweden, Hong Kong, Switzerland, Hungary, Taiwan, Ireland, USA. Calls to other countries may be charged separately.
Pack (Calls to UK Mobile Numbers) Per Month Pricing One-Time Fee
250 Minutes to UK Mobile Numbers £22.00 Free!
500 Minutes to UK Mobile Numbers £38.00 Free!
1,000 Minutes to UK Mobile Numbers £68.00 Free!
2,000 Minutes to UK Mobile Numbers £115.00 Free!
4,000 Minutes to UK Mobile Numbers £179.00 Free!

Features and Bolt-ons

  • No initial setup fee
  • All services are on 30 day rolling contracts, so no tie-ins
  • Calls between your VoIP-enabled offices are free
  • Keep your old number
Addon Pack Per Month Pricing One-Time Fee
Keep My Number Transfer Service (Per Number) £35.00
Call Recording – 6 Year Retention (Per User) £2.50
Fax to Email £5
Custom Voiceover Recording £65